of any and all Data collected by us or provided by you in relation to your use of the Website.
Definitions and interpretation
Data collectively all information that you submit to Big Hug Management via the Website. This definition
incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website
and/or when you use certain features of the Website. Details of the cookies used by this Website are
set out in the clause below ( Cookies);
any applicable law relating to the processing of personal Data, including but not limited to the
Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws,
regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
we or us
Big Hug Management, a company incorporated in England and Wales with registered number
10611648 whose registered office is at The Salt House, 224 Havant Rd, Hampshire, PO110LN;
UK and EU
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the
Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed by Big Hug Management and
acting in the course of their employment or (ii) engaged as a consultant or otherwise providing
services to Big Hug Management and accessing the Website in connection with the provision of such
Website the website that you are currently using, http://www.bighugmanagement.com/, and any sub-domains
of this site unless expressly excluded by their own terms and conditions.
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of
a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
Big Hug Management determines the purposes for which, and the manner in which, your Data is processed.
contact Information such as email addresses and telephone numbers;
How we collect Data
data is given to us by you ; and
data is collected automatically.
Data that is given to us by you
when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you enter a competition or promotion through a social media channel;
when you elect to receive marketing communications from us;
when you use our services;
Data that is collected automatically
we automatically collect some information about your visit to the Website. This information helps us to make
improvements to Website content and navigation, and includes your IP address, the date, times and frequency with
which you access the Website and the way you use and interact with its content.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more
information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
transmission by email of marketing materials that may be of interest to you;
not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights”
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for
example, you contact us to ask us for more details about a particular product/service, and we are marketing similar
products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive
and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To
find out how to withdraw your consent, see the section headed “Your rights” below.
Keeping Data secure
access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail
devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get
Safe Online is supported by HM Government and leading businesses.
Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we
modify, update or delete such information. If we provide you with access to the information we hold about you,
we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally
permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which
we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
(where consent is our legal basis for processing your Data), please contact us via this e-mail address:
to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s
Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
during the period for which we hold it.
Links to other websites
Changes of business ownership and control
transfer of control of all or part of Big Hug Management. Data provided by Users will, where it is relevant to any part
of our business so transferred, be transferred along with that part and the new owner or newly controlling party will,
improve your experience of using the Website. Big Hug Management has carefully chosen these Cookies and has
taken steps to ensure that your privacy is protected and respected at all times.
consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Big Hug Management
to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies;
however certain features of the Website may not function fully or as intended.
Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required for the operation of our website. They
include, for example, cookies that enable you to log into secure areas of our
website, use a shopping cart or make use of e-billing services.
Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
Website more quickly and efficiently including, but not limited to, personalisation settings.
provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
also find details on how to delete cookies from your computer.
illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the
waiver of that, or any other, right or remedy.
under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have
You may contact Big Hug Management by email at Jeff@bighugmanagement.com.
01 February 2020
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we
have missed a cookie or there is any discrepancy, please let us know.
We use the following strictly necessary cookies:
Description of Cookie Purpose
we use the cookie to remember you